Privacy Policy
Penvia (“the app”) is made by MR SOFT IT, Dhaka 1950, Bangladesh (“we”). This policy explains what happens to your information when you use the app.
What you enter
You may enter shot dates, doses and injection sites, supply counts, side effects, weight (and optional progress photos), meals, water, notes, and profile details such as name, sex, birth date, height, weight and goals. This is health-related information. We call it “your data”.
Where your data is stored
Your data is stored only on your iPhone. Penvia has no sync: it does not send your entries to iCloud, to us or to any other server.
- Your iPhone’s own backup (iCloud Backup or a computer backup) may include app data, under your Apple settings. That is controlled by you and Apple, not by the app.
- Two small app flags (whether the free AI photo scan was used and whether an offer was shown) are kept in the iOS Keychain, which Apple may sync through iCloud Keychain. They contain no health or personal data.
Information that leaves your device
- Food look-ups (Open Food Facts). This is the only time the app sends text to a third party. When you scan a barcode, the barcode number is sent to Open Food Facts (openfoodfacts.org). When you search for a food with Type it, the words you type are sent to them. If your iPhone does not have Apple Intelligence, a meal description you type is also sent to them to find matching foods. The app adds no name, account or health data to the request, but, like any web request, Open Food Facts can see your IP address. Please do not type personal information into the food search. See Open Food Facts’ privacy policy.
- Food photos and labels. Food photos and nutrition-label text are read on your iPhone. They are not sent to us or anyone else.
- Apple Health (optional). If you turn it on, the app can save the nutrition you log and your weight to Apple Health. If you also choose to show step count, the app reads today’s step total to display it. Health data is never used for advertising or marketing, is never sold, and is never shared with us or other companies. You can change this in the Health app.
- Purchases. Subscriptions and purchases are processed by Apple through StoreKit. We receive no payment details. We use no third-party purchase service.
- Email to us. If you email hello@mrsoftit.com (support or the launch waitlist), we receive your email address and message. We use it only to reply or to tell you about the launch, and we delete it on request. The app itself never sends us your email.
- Notifications. Shot and meal reminders are created on your iPhone (local notifications). They do not use our servers.
What we do not do
- We do not sell your data or share it for advertising.
- We do not track you across other apps or websites.
- We do not use analytics, advertising or crash-reporting SDKs in the app.
- We do not have your data, so we cannot lose or leak it from our side.
Camera, photos and notifications
The app asks permission before it uses the camera (scan food, barcodes and labels), your photos (check a meal photo, progress photos) and notifications (reminders). You can refuse or change these any time in iPhone Settings.
How long we keep data
We keep nothing. Your data stays in the app on your iPhone until you delete it.
How to delete your data
- In the app, open Me → Privacy and data → Delete all my data. This deletes your shots, meals, weight, photos, side effects and settings from your iPhone, and removes the app’s reminders.
- Delete the app to remove everything else the app stored on your iPhone.
- Anything the app saved to Apple Health stays in Health until you delete it there. Open the Health app and remove it. The app cannot remove Health entries for you.
- CSV or PDF files you exported and shared are yours; delete them where you saved them.
Children
Penvia is not for children. Weekly injection medicines are for adults, and the app is not directed to anyone under 13 (or under 16 in the EU/UK). We do not knowingly collect information from children, and we collect none at all. If you are a parent and think a child used the app, email us.
Your rights
Because we hold no copy of your data, you control it directly in the app on your iPhone. For any privacy question or request, write to us.
Not medical advice
The app is a tracking tool and does not give medical advice or dose advice.
Changes
If we change this policy, we will update the date above. A material change will also be shown in the app.
Contact
MR SOFT IT, Dhaka 1950, Bangladesh
Email: hello@mrsoftit.com