Terms of Use
1. Agreement
These terms apply when you download or use Penvia, made by MR SOFT IT, Dhaka 1950, Bangladesh (“we”). By using the app you agree to them. The app is licensed to you, not sold, under Apple’s standard Licensed Application End User License Agreement (EULA). If these terms and Apple’s EULA differ, the EULA applies to the license, and these terms add the rules below.
2. What the app is, and is not
Penvia is a personal tracker for shots, injection sites, supply, side effects, weight and food. It is for information and organization only. It is not a medical device and does not diagnose, treat, cure or prevent any condition. Food grades are estimates based on published nutrition data and your entries, not measurements. Never change, start or stop a medicine because of the app. Ask a qualified health professional. In an emergency, call your local emergency number.
3. Penvia Pro and subscriptions
- Free: core tracking features are free.
- Pro unlocks extra features (for example the supply tracker, doctor report, weekly review and unlimited AI photo scans). Prices in the US: $6.99 per month, $34.99 per year, or a one-time $49.99 lifetime purchase. Prices in other countries may differ and taxes may apply. The price you see in the App Store at purchase is final.
- Free trial: the yearly plan may include a 3-day free trial. If you do not cancel at least 24 hours before the trial ends, it turns into a paid subscription.
- Payment: payment is charged to your Apple ID account at confirmation of purchase.
- Auto-renewal: monthly and yearly subscriptions renew automatically at the same price for the same period unless you turn off auto-renew at least 24 hours before the current period ends. Your account is charged for renewal within 24 hours before the period ends.
- Manage or cancel: open iPhone Settings → your name → Subscriptions, or the App Store → your profile → Subscriptions. Deleting the app does not cancel a subscription. Canceling stops the next renewal; you keep access until the paid period ends. Any unused part of a free trial is lost when you buy a subscription.
- Lifetime: a one-time purchase that does not renew and unlocks Pro for as long as the app is offered.
- Refunds: purchases are handled by Apple. Ask for a refund at reportaproblem.apple.com. We cannot issue refunds ourselves.
- Restore: use Me → Restore purchases in the app on any device with the same Apple ID.
4. Your data
You own your data. How we handle it is in the Privacy Policy. You are responsible for the accuracy of what you enter.
5. Acceptable use
Do not copy, reverse engineer, resell or misuse the app, or use it unlawfully. The app is for personal, non-commercial use.
6. No warranty, limit of liability
The app is provided “as is”. To the extent allowed by law, we are not liable for any loss or harm that comes from using the app or relying on its estimates, missed reminders, lost data or device problems. Notifications depend on your iPhone settings and may not arrive. Nothing here limits rights you have by law that cannot be limited.
7. Changes and ending
We may update the app or these terms. The date above shows the latest version. If you do not agree, stop using the app and delete it. We may stop offering the app.
8. Governing law
These terms follow the laws of Bangladesh, except where your local consumer law says otherwise.
9. Contact
MR SOFT IT, Dhaka 1950, Bangladesh · hello@mrsoftit.com